Returns, Refunds & Cancellation Policy

Returns, Refunds & Cancellation Policy

Last Updated: Aug 9, 2026

Thank you for shopping with Scarfy.

As our products are made to order, we kindly request you to read this policy before placing an order.

Cancellation Policy

Orders cannot be cancelled once they have been successfully placed.

Since each product is prepared specifically for your order, we are unable to accept cancellation requests after an order has been confirmed.

Return Eligibility

We only accept returns if the product received is damaged or defective.

To be eligible for a return:

  • A return request must be submitted within 7 calendar days of the delivery date.

  • An uninterrupted unboxing video clearly showing the package being opened and the damaged product is required to support your claim.

  • The product must be unused and returned in its original condition, along with any original packaging and tags, where applicable.

All return requests are reviewed individually based on the evidence provided.

Items Not Eligible for Return

Returns, exchanges, or refunds will not be accepted for the following reasons:

  • Change of mind.

  • Incorrect order placed by the customer.

  • Preference for a different design or colour.

  • Minor colour variations caused by differences in screen or device displays.

  • Normal variations in stitching or finishing that do not affect the usability of the product.

  • Damage caused after delivery due to misuse, improper handling, washing, or normal wear and tear.

Replacement or Refund

If your claim is approved and the product is found to be damaged or defective, you may choose either:

  • A replacement of the same product, subject to availability.

  • A full refund to your original payment method.

Return Process

To request a return, please contact us with:

  • Your order number.

  • The uninterrupted unboxing video.

  • Clear photographs of the damaged product.

  • A brief description of the issue.

If your request is approved, we will provide further instructions regarding the return process.

Refunds

Refunds are issued only after:

  • The returned product has been received by us, and

  • The return has been inspected and approved.

Once approved, the refund will be initiated within 5 to 7 business days to the original payment method.

The time taken for the refunded amount to reflect in your account may vary depending on your bank or payment provider.

Contact Us

If you have any questions regarding this policy or wish to raise a return request, please contact us.

Scarfy

Proprietor: ______Ganta Abiel Samson_________________

Email: Abielsamson0@gmail.com

Phone: 9019472697

Website: https://scarfy.in